Return & Exchange Policy

Please contact us if you would like to return the package/cancel the order, we will provide timely assistance.

Warehouses are available in regions below:
United States of America; Canada; Germany.

To request a general package return, please be sure that:
1. The shoes are original new and haven't been wore.
2. Within 2 weeks after order delivered.
3. Provide us the tracking number of the returned package.

For refund orders, we will provide a full refund and bear all shipping costs.

For exchange orders, we will provide new products and bear all shipping costs.